At The Candle Boutique, we are committed to protecting your privacy and being transparent about how we handle your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights under UK law, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
The Candle Boutique operates through two websites:
- www.thecandleboutique.co.uk – our main information and blog site.
- thecandleboutique.scentsy.co.uk – our official Scentsy shop site where orders are placed.
Both websites may collect personal information, depending on how you interact with them. We are the data controller responsible for your personal information across both sites.
For information collected on our Scentsy Personal Website (PWS), you can also view the official Scentsy Privacy Policy here:
https://thecandleboutique.scentsy.co.uk/privacy-policy
2. Information We Collect
We collect personal information in the following situations:
2.1 When You Place an Order
We collect information such as:
- Name
- Billing and shipping address
- Email address
- Phone number
- Order details
This information is used to process your order, provide customer service, and deliver your items.
2.2 When You Sign Up for Product Notifications
If you sign up for an “Email Me When Available” or similar product notification, we collect your email address.
In doing so, you agree that:
- You may be sent periodic promotional emails.
- You can unsubscribe at any time using the link at the bottom of every promotional email.
2.3 When You Join Our Email List
If you place an order with us, you will automatically be added to our email list. Every promotional email includes an unsubscribe link.
3. How We Use Your Information
We use your personal information to:
- Process and fulfil your order
- Send you order updates
- Improve our website and customer experience
- Send marketing emails if you have not unsubscribed
- Notify you about products you have requested updates on
Important Note on Unsubscribing
If you unsubscribe from our email list and place an order that is shipped via Royal Mail:
- You will not receive tracking updates, as these are sent by email.
4. Legal Basis for Processing
We process your information under the following lawful bases:
- Contract: To fulfil your order and provide customer service.
- Consent: For marketing emails and product notification requests.
- Legitimate Interests: To improve our website and services.
5. Sharing Your Information
We only share your data with trusted third parties when necessary, such as:
- Payment processors (to securely handle payments)
- Delivery services such as Royal Mail (to deliver your order)
- Email service providers (to send order updates and marketing emails)
We do not sell your personal data to anyone.
6. How Long We Keep Your Information
We keep your data only for as long as necessary for legal, tax, and business purposes. Marketing data is kept until you unsubscribe.
7. Your Rights Under UK GDPR
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to marketing communications
- Withdraw consent at any time
To exercise any of these rights, please contact us at: https://www.thecandleboutique.co.uk/contact-scentsy-consultant/
8. Security
We take appropriate security measures to protect your personal information from unauthorised access, alteration, or disclosure.
10. Changes to This Privacy Policy
We may update this policy occasionally. Any changes will be posted on this page with the updated date.
11. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
Contact: https://www.thecandleboutique.co.uk/contact-scentsy-consultant/
Website: https://www.thecandleboutique.co.uk/
For over 14 years, The Candle Boutique has made homes across the UK and Europe smell amazing. Like Candles? Love Scentsy! Because every memory deserves a scent.
